🎁 Mystery Gift Box Promotion — Terms & Conditions

  1. Eligibility
    • Mystery Gift Boxes are available only with qualifying purchases made directly from Tangle Joy.
    • Each order must meet the minimum spend threshold in a single transaction (before taxes and shipping). Multiple smaller orders cannot be combined to qualify.
  2. One-Time Reward
    • Each order is eligible for one Mystery Gift Box only, regardless of the total order value exceeding multiple tiers.
    • Customers may not split orders or attempt to qualify multiple times for the same promotion.
  3. Returns & Refunds
    • If a qualifying order is fully or partially returned, the Mystery Gift Box (or its full retail value) must also be returned.
    • Refunds will not be processed unless the complimentary gift(s) are returned in their original, unopened condition.
  4. Gift Box Contents
    • Mystery Gift Box items are provided free of charge and cannot be exchanged, returned, or redeemed for cash.
    • Styles, colors, and selections of wigs, nail sets, replacement eyes, and lingerie are randomly assigned and subject to availability.
  5. Exclusions
    • Mystery Gift Box items do not carry warranties and are not eligible for after-sales service.
    • This promotion applies only to physical products sold at full price. Gift cards, discounted items, and shipping fees are excluded from the spend threshold.
  6. General
    • Tangle Joy reserves the right to amend, withdraw, or terminate this promotion at any time without prior notice.
    • All interpretations of this promotion and its conditions remain at the sole discretion of Tangle Joy.